Privacy Policy

The Privacy Policy of www.dioptres.in (hereinafter referred to as “site ") detailed herein below governs the collection, possession, storage, handling and dealing of personal identifiable information/data and sensitive personal data (hereinafter collectively referred to as “information”) of the users of the site.

All the users must read and understand this Privacy Policy as it has been formulated to safeguard the user’s privacy. You must accept the contents of this Policy in order to use or continue using our site.

COLLECTION OF INFORMATION

We confirm that we collect the information from you which is required to extend the services available on the site.

At the time of signing up and registration with the site, we collect user information including name, email address, phone/mobile number, postal address and other business information which may also include business statutory details and tax registration numbers.

In this regard, we may also record conversations and archive correspondence between users and the representatives of the site (including the additional information, if any) in relation to the services for quality control or training purposes.

In relation to our paid products/services, we may collect personal information of a more sensitive nature which includes bank account numbers and related details to facilitate the sale or purchase of the products/services available on the site.

Once a user registers, the user is no longer anonymous to us and thus all the information provided by you shall be stored, possessed in order to provide you with the requested products/services and as may be required for compliance with statutory requirements.

User’s registration with us and providing information is intended for facilitating the users in its business transactions with us.

We retain user-provided Information for as long as the information is required for the purpose of providing products/services to customer or where the same is required for any purpose for which the Information can be lawfully processed or retained as required under any statutory enactments or applicable laws.

Users may update, correct, or confirm provided information by logging on to their accounts on the site or by sending a request to the Dioptres team. The requested changes may take reasonable time due to the verification process and server cache policies.

Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance of statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.

PURPOSE AND USAGE OF INFORMATION

The following are the purposes of collecting the Information:

-For facilitating the products/services offered/available on the site. -For enabling communication with the users of the site, so that the users can get personalized business support. -For receiving their orders, order related communications, notifications, newsletters and customized mailers etc.

Please get in touch with the Dioptres team in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our site.

DISCLOSURE OF INFORMATION

Information we collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly. For instance, information may be shared with affiliated companies for better efficiency, more relevancy, innovative business matchmaking and better personalized services.

Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.

Service provider including but not limited to payment, courier, customer and cloud computing service provider (“Third Party”) engaged for facilitating service requirements of user.

Business partners for sending their business offers to the users, which are owned and offered by them solely without the involvement of the site.

Links to the websites of any of the above may be available on the site as a convenience to user(s) and the site does not have any control over such websites. The usage of such websites by the user will be governed by their respective Privacy Policies and the present Privacy Policy will not apply to the usage of such websites. The users of such websites are cautioned to read the privacy policies of such websites.

In relation to such disclosures, receiving parties have consented and confirmed that: There shall be limited disclosure of any Information to its Directors, owners, officers, employees, agents or representatives who have a need to know such Information in connection with the business transaction and are only permitted to use your Information in connection with the said purpose, They shall keep the Information confidential and secure by using a reasonable degree of care, and They shall not disclose any Information received by them further and must abide by the Privacy Policy of the site.

REASONABLE PROTECTION OF INFORMATION

We employ commercially reasonable and industry-standard security measures to prevent unauthorized access, maintain data accuracy and ensure proper use of the information we receive.

These security measures are both electronic as well as physical but at the same time no data transmission over the Internet can be guaranteed to be 100% secure.

We strive to protect the User Information, although we cannot ensure the security of Information furnished/transmitted by the users to us.

We recommend you not to disclose the password of your email address, online bank transaction and other important credentials to our employees/agents/affiliates/ personnel, as we do not ask for the same. We recommend registered users not to share their site’s account password and also sign out of their account when they have completed their work. This is to ensure that others cannot access Information of the users and correspondence if the user shares the computer with someone else or is using a computer in a public place.

We, and third parties with whom we partner, may use cookies, similar files or technologies to collect and store information in respect to your use of the site and track your visits to third party websites. We also use cookies to recognize your browser software and to provide features such as recommendations and personalization.

DATA TRANSFERS

User Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the country you reside in. By submitting your personal data, you agree to such transfers.

CHANGES IN PRIVACY POLICY

The policy may change from time to time, so users are requested to check it periodically.